Reference

Terms Conditions for Your bjaee Account

These terms define how your bjaee account operates—from opening it with your mobile number to funding it through bKash, Nagad or Rocket, placing rounds on slots and live tables, and requesting payouts. Read them before you start.

Account RulesPayment TermsWithdrawal ProcessFair Play PolicyRegion Eligibility
bjaee Terms Conditions for Your bjaee Account
TERMS SUPPORT

Questions About These Terms

If any part of these terms is unclear or you need clarification on account rules, payment policies or withdrawal conditions, reach us through the channels below. We respond to terms questions during business hours and aim to resolve disputes fairly.

Live Chat Open the chat widget in the bottom corner of any page to ask about specific clauses, account restrictions or payment terms. Our team walks you through the policy that applies to your situation.
Email Support Send terms questions or dispute notices to our support address. Include your account ID and the clause reference so we can review your case and reply with the relevant policy section.
Help Center Browse our terms FAQ for quick answers on common questions—account eligibility, Deposit references, withdrawal holds and bonus forfeitures. Each article links back to the full clause in these terms.
ACCOUNT SECURITY

How We Enforce These Terms

We built account monitoring and payment verification into every step so both sides honor this agreement. Your login is protected by OTP sent to your mobile number. Deposits through bKash, Nagad or Rocket are matched to your registered name. Withdrawals trigger identity checks when needed. If we detect a terms breach—duplicate accounts, underage access, third-party payment use—we suspend the account and hold funds pending review.

Identity Verification

We may request a copy of your national ID or passport before processing your first withdrawal or when account activity flags our review system. Submit documents through the secure upload form in account settings.

Payment Matching

Every bKash, Nagad or Rocket deposit is checked against your registered account name. Mismatches trigger a hold until you verify ownership. We do not accept third-party wallets or shared payment accounts under any circumstance.

Fair Play Monitoring

Our system logs every round, bet and payout. If we detect patterns that breach terms—bonus abuse, collusion, automated play—we freeze the account and investigate. Confirmed violations result in permanent closure and fund forfeiture.

Terms Updates

When we revise these terms, we post the new version on this page and send an in-account notification. You have seven days to review changes before they take effect. Continued use means you accept the updated agreement.

Common Questions About Our Terms

You can open an account if online gaming is lawful in your region and you meet the age requirement. Confirm local laws before registering. We may restrict access from jurisdictions where our services are not permitted.

Deposits must come from a payment account in your own name. Using someone else's bKash, Nagad or Rocket wallet breaches these terms and results in immediate account suspension and forfeiture of deposited funds.

Upload your ID through account settings when prompted. Most documents are reviewed within 24 hours. Once approved, your withdrawal request enters the payout queue and processes according to the method you selected.

We post any changes on this page and send an in-account notification. You have seven days to review the updated terms before they take effect. Continued use of your account after that period means you accept the new agreement.

Underage access, duplicate accounts, third-party payment use, bonus abuse, collusion and automated play all breach these terms. Confirmed violations result in permanent account closure and forfeiture of any remaining balance.

Bonuses and promotions have their own terms published on the promotions page. Claiming an offer means you accept those specific conditions in addition to these general account terms. Read both before you opt in.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.