Reference

Privacy policy for bjaee account holders

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, and keep your wallet secure. This page explains what we gather, how we use it, and how you can request changes or deletion.

Account data collectionWallet transaction logsDevice and session trackingCookie use explainedYour control options

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What this privacy policy covers

bjaee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bjaee, we collect your mobile number, your preferred payment method—bKash, Nagad or Rocket—and device details to verify your identity and process deposits. We log every wallet transaction to meet financial record-keeping requirements and to help you track your own activity.

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We use cookies to keep you signed in across sessions and to remember your language and game preferences. We do not sell your personal data to third parties. We share transaction records with payment processors—bKash, Nagad, Rocket—only to complete the deposit or withdrawal you initiated. If
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local Bangladesh law requires us to report certain financial activity, we comply with those obligations. Your data stays on our servers for as long as your account remains active, plus the retention period required by financial regulation in eligible regions. Once that period ends, we delete
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records that are no longer needed. You can request a copy of your data, ask us to correct errors, or request account closure and data deletion by contacting support through live chat or email. Availability of services and data handling depend on your local law and
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eligible regions. We update this policy when our practices change; the current version always lives at this URL, and we notify active account holders of material changes via email or in-app message.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How we protect and manage your information

We encrypt your account credentials and wallet transaction data both in transit and at rest. Session cookies expire after thirty minutes of inactivity, so you stay signed out if you leave your device unlocked. Our servers log access attempts to catch unauthorized login tries, and we alert you by SMS if we see a sign-in from a new device.

Data encryption

Every bKash, Nagad and Rocket transaction is encrypted end-to-end using industry-standard SSL. Your mobile number and payment details are stored in hashed form so even our own staff cannot read them in plain text.

Cookie use

We set a session cookie when you log in, a preference cookie to remember your language choice, and an analytics cookie to see which game categories get the most traffic. You can block analytics cookies in your browser without losing account access.

Retention period

We keep your account data and transaction logs for as long as your account is open, plus the minimum period required by financial regulation in eligible regions. After that we delete records that are no longer legally required.

Your rights

You can request a copy of your data, ask us to fix errors, or delete your account at any time. Contact support through live chat or email, and we'll process most requests within seven days. Deletion is permanent and cannot be undone.

PRIVACY CONTACT

How to reach us about your data

If you want to see what we hold, correct an error, or request deletion, you can reach our privacy team through any of the channels below. We aim to respond within two business days and complete most requests within a week.

Live chat Open the chat widget in your account dashboard and select 'Privacy request' from the menu. An agent will walk you through the options and start your request immediately.

Email support Send your request to our support email with your registered mobile number and a brief description of what you need—data export, correction, or deletion—and we'll confirm receipt within one business day.

Account settings Log in, head to 'Privacy & Data', and use the self-service tools to download your transaction history, update contact details, or submit a deletion request without waiting for an agent.

Common questions about your data on bjaee

We collect your mobile number, your choice of payment method—bKash, Nagad or Rocket—device type and IP address. We need these to verify your account, process deposits and keep your wallet secure across sessions.

We share transaction details with bKash, Nagad or Rocket only when you initiate a deposit or withdrawal. We do not sell your personal information to advertisers or data brokers, and we comply with local financial reporting obligations where required.

We retain your transaction logs and account records for the minimum period required by financial regulation in eligible regions, typically between one and five years. After that period ends, we delete data that is no longer legally required to keep.

Yes. Log in, go to 'Privacy & Data' in account settings, and click 'Download my data'. You'll receive a file with your transaction history, deposit records and account activity within forty-eight hours, sent to your registered email.

We use a session cookie to keep you logged in, a preference cookie for language choice, and an analytics cookie to track game-category traffic. You can block the analytics cookie in your browser settings without affecting account access or wallet features.

Contact support via live chat or email and request account closure. We'll verify your identity, close your account within two business days, and delete your data after the legally required retention period. Deletion is permanent and cannot be reversed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appbjaee App InfoFootball StrikeZone

Privacy policy for bjaee account holders

How we protect and manage your information

Data encryption

Cookie use

Retention period

Your rights

How to reach us about your data

Common questions about your data on bjaee

01 What personal information does bjaee collect when I sign up?

02 Does bjaee share my data with third parties?

03 How long does bjaee keep my account data after I close my account?

04 Can I request a copy of the data bjaee holds about me?

05 What cookies does bjaee use and can I block them?

06 How do I delete my bjaee account and all my personal data?

Privacy Policy

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